Policies

Cancellation Policy

The Chimes Bed and Breakfast is an exclusive family-owned property where every guest reservation is both important and special to us. 
The full amount of your stay is due and will be charged to your credit card on the cancellation date, fifteen (15) days prior to arrival. Rooms reserved with less than fifteen-days will be charged when the reservation is made.  Add "Travelers Protection" to be reimbursed (minus the travel protection fee)  in case of sickness, injury or travel delay when reserving. There are some minimum night requirements as noted on the booking calendar.  A one-night non-refundable deposit will be processed when a reservation is made for a special event or for any multiple room rentals. A sixty (60) day cancellation notice is required on special events which include Mardi Gras, Jazz Festival, Bowl Games, Final Four, Christmas & New Year holidays, Essence Festival, French Quarter Festival and university event (Graduation, Homecoming, Move-in) dates. Travel protection is suggested. Special event payment can be charged in two increments on request.

Reservations are not transferable.

Arrival Time

Please email or text with your arrival time, in advance. Detailed instructions for self-check-in will be emailed seven days before your arrival. If you need in-person assistance text or call the Chimes. The owners live on the property and are never far away to assist with your needs.  (504 453-2183 or 504 427-8432) 

Check-out: 11:00 AM 

Luggage can be stored for a later departure.

General Policy 
Housekeeping is offered three days per week. Trash cans are located in the courtyard for your use.

Breakfast may be purchased for dining in the courtyard or dining room between 7:30-9:30 am. You may pre-pay for breakfast when making a reservation or the fee will be added to your reservation with the order.  Select an option from the menu and text your choice to us before 7:00 pm the night prior to breakfast. An Arrival Email with the menu will be sent to you seven days before your stay. Special diets can be accommodated with advanced notice. Breakfast is $15. per person.

Children over the age of six are welcome to stay in Rooms #2 and #4 for a nominal fee. The rooms at the Chimes are not suitable for toddlers. Regretfully, we do not accommodate pets. Please call for advice about making arrangements to board your pet locally.

All rooms are non-smoking spaces.

The Chimes has three rooms with no stairs inside or entering the room (#1(first floor), #2 & #3). All showers are equiped with stabilizing bars.

Corporate Rate

The Chimes offers a special corporate rate on weeknights for return business travelers. Contact the Chimes for information.

Please contact the Chimes Bed and Breakfast if you have any questions or special needs. (504) 453-2183, chimesnola@gmail.com