New Things Happening at The Chimes – Covid-19 Protocols
If you are traveling through New Orleans, visiting family, taking a business trip or need a "staycation", please come and stay at the Chimes. After some serious planning sessions and talking with public health experts we have tailored each room and all procedures for today's reality.
First, what’s new is kitchenettes in rooms #1, #2 and #4 equipped with mini-refrigerators and microwaves for more independent stays. The re-opening date is mid-August, 2020.
Greeting our guests has always been one of our favorite moments at The Chimes. As much as we would like to see you at check in the new standard will be no-host contact. Communication by text/ phone will be standard. If you need in-person assistance, Jill and Charles are never far away.
Our courtyard is spacious and allows for easy safe social spacing.
Distancing of over six feet will be required in the courtyard for unrelated parties and outsiders. Markings have been posted throughout the property to make distancing between chairs easy to manage. Masks will be required on the patio when interacting with staff or other guests. No access to the main house will be available for now.
Shared breakfasts are another thing that we miss during this time. But even if we can’t chat at the dining table we can provide a delicious morning repast. A breakfast tray is available on request. They can be ordered when making your reservation, or by email or upon arrival. The basket/tray will be delivered to your door each morning. All serving surfaces/plates/tableware will be disinfected before delivery and kitchen preparation will be according to the CDC guidelines. Please note that there is an extra charge for the breakfast basket/tray.
As always, every item on the bed is replaced with newly laundered linens including the mattress pad cover between stays. A new procedure will be steaming all bed pillows and rugs between each guest. Also, all wood floors and tile bathrooms will be steam cleaned with each change over. Other surfaces will be disinfected using the guidelines of the CDC. To further protect you each room will have a small supply of hand soap, wipes and hand sanitizer.
Air Quality - (maybe the most important item)
Another great amenity is that each room in the Chimes features an independent air conditioning unit with filters that are cleaned between quests. There is no “shared air” in any of the rooms.
A Note About Masks
The city of New Orleans requires masks in all indoor facilities, including but not limited to, shops, markets, museums, bar and restaurants --Except when you are eating. The Chimes has one time use masks for those you may have forgotten theirs. We also have a lovely assortment of masks made by local artisans for sale.
If you have any questions or concerns, please feel free to contact us.